Virginia Homes Dublin, Ohio Est. 1953
Riser is the app behind the invoices, the schedule, the subs, the buyers and your own Desk. Most of it is already running. This is the short tour, so nothing useful stays hidden.
Your inbox, minus the part where you keep the whole list in your head. Private to your login — nobody else can open it, including Charles.
Drop it in @ To Do and it lands on your Desk with a one-line summary of what it actually needs.
@ Waiting tracks who owes you an answer. When they reply it comes back to the top — you decide if that was the answer.
Type "tell him Thursday" and a draft appears in your Outlook Drafts. You read it, you send it. It never sends anything itself.
Text the job line and it's on your Desk in seconds. Start with "w:" to make it a waiting-on instead.
Invoices, statements, COIs and lien waivers file to their folders. Anything a person wrote you stays in your Inbox.
The email goes where it belongs. When it can't tell, it asks you once and remembers your answer.
One email on weekdays: your list, who you're waiting on, and where the invoices stand.
A note from a homeowner turns into one line, flagged red if it's about money, a complaint or a closing date.
No printing, no stapling the coding report to the back. One invoice, one record, one PDF — coded on screen and approved from a phone.
Emailed invoices come in automatically. Or drag PDFs onto the page — a stack of scans splits into one record each.
Vendor, number, date, amount, and which house — "87 HG" or the address is enough.
That house's MarkSystems report loads once and stays. Balances net out anything coded since it was pulled.
He sees the PDF, the coded lines and the job budget together. Approve, reject with a note, or suggest where a line should have gone.
He can move a line to the right code and approve it at once. The record shows exactly what changed and who changed it.
The same import file you use today, for every approved invoice across every house, in one download.
Write up what a vendor owes and Riser makes the debit memo on letterhead. Charles approves those.
Every approved invoice is stamped with its coding record and backup pages attached. That's the packet the CPA wants.
New bank, new ACH, a different remit-to — Riser holds it and nobody can approve it until Charles has phoned the vendor on a number we already had. This is the single most common way builders lose six figures in one afternoon, so the speed bump is deliberate.
One master template builds every house. Move one task and everything downstream moves with it.
The master task list with its durations and dependencies, applied to each new house.
Complete or delay a task and the rest recalculate around it, skipping weekends.
Today and this week, tap to start, complete or push. Any of you can update it.
Their dates change, they get the email straight away and confirm back.
Who moved what, and when. No arguments about who changed the drywall date.
Build duration and permitting reports come off the actual schedule, not a spreadsheet.
Everything a sub needs in one place they can log into, and everything we need to keep on top of them.
Assignments, schedule, job info, plans and photos — without phoning the office.
A COI comes in and gets checked against our requirements automatically, then flagged if something's short.
Expiry dates tracked, chased before they run out.
How each sub is actually doing, on the record rather than in someone's memory.
Send the subcontractor agreement and get it back signed.
A sub sees the houses they're on. Nothing else.
One place the homeowner goes, so they stop emailing four of us the same question.
A running thread per house, with progress photos. Internal notes stay internal.
Sent, accepted with a typed name, acknowledged by the sub, then entered — each step emailed to whoever needs it.
What they still owe us and by when, with reminders that go out on their own.
Lender details collected through a form instead of a phone-tag chain.
Per house: stages only, milestones, or the full schedule.
Invite both people on a purchase to the same thread; turn access off at closing.
From the homeowner's phone to the sub and back, with the homeowner confirming it was actually fixed.
They raise it from their portal and show you the problem.
Set the priority, pick the sub from the list. The cosmetic 11-month list is tracked separately.
Acknowledge, propose a time, mark complete.
The homeowner closes it, or says not quite — and it goes straight back to the sub with their comment.
One set of files per house, visible to the people who should see them.
Straight off a phone onto the job, with a voice note if typing isn't practical.
Room and feature tags, so the marketing gallery can be browsed properly.
The same folders in the staff, sub and buyer views — each seeing only their part.
The documents every house needs, pushed to every house, from one template.
Every call and every form in one list, with the duplicates already sorted out.
Phone calls and website enquiries land in the same place as they happen.
The same buyer enquiring three times is one person, not three leads.
Who to call today, emailed before you start.
What the advertising did, pulled together without anyone building a report.
The parts that only matter on the day something goes wrong.
Every invoice, approval, budget, message and photo — with a copy kept outside Cloudflare entirely.
Not assumed. It's rebuilt from a backup file automatically, every time the code changes.
Your Desk is yours. Subs see their jobs. Buyers see their house. Enforced on the server, not just hidden on screen.
Lost phone? One click ends every session on every device within the minute.